Qualifications:

·        Bachelor’s degree is required in a related field or recognized industry-regulated qualifications (e.g., Facilities Management, Engineering, or Health and Safety).

·        Minimum of three (3) years of progressive experience in Operations and Facilities Management.

·        Valid Certification/License in: CPR, First Aid, IOSH, OSHA, and NEBOSH.

·        Excellent written and spoken English.

Competency Required:

·        Strong knowledge base of Health and Safety in schools, coupled with knowledge of (and corresponding qualifications wherever appropriate) electromechanical systems.

·        Ability to analyze issues, identify requirements, and develop clear action plans.

·        Highly organized and good at making decisions so that work plans and schedules reflect the operational needs of the schools.

·        Proven ability to manage resources efficiently and cost-effectively.

·        Excellent interpersonal relationships and communication skills.

·        Calm and composed under pressure, with the ability to delegate tasks effectively.

·        Experience of working within or with a school/educational setting.

·        Solid knowledge of security and cleaning operations including effective contractor management.

·        Proficient in Microsoft packages such as Word, Outlook and Excel.

Position Summary:

The Support Service Supervisor at the head office reports to Procurement & Operations Manager. He/she oversees all campus facilities, maintenance, and health and safety compliance across all schools, ensuring adherence to both local and international standards as well as government regulations. The role includes leading and mentoring Support Services Supervisors and ensuring consistent operational excellence across campuses. He/she will oversee maintenance planning, cost auditing, and supplier negotiations in alignment with Head Office policies.